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Voicemail notification

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Wchuk74
Level 1: Joiner
  • 1 Posts
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on ‎06-05-2025 18:50

on ‎06-05-2025 18:50

My wife had a network provider message to set pin for voicemail service, she did this but the annoying red dot notification wont disappear!

 

i have tried tirning on and off both the phone and voicemail to no avail

 

help plz

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MI5
Level 94: Supreme
  • 153060 Posts
  • 652 Topics
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on ‎06-05-2025 20:05

on ‎06-05-2025 20:05

@Wchuk74 

You need to dial 901 and switch your notification method to SMS then switch it back again. The step by step insructions can be seen below ↘️

 

  • Dial 901
  • Press *
  • Press 5
  • Press 1
  • Hang up
  • Dial 901 again
  • Press *
    Press 5
  • Press 3
  • Hang up

https://community.o2.co.uk/t5/How-to-Guides/Voicemail-Notification-Stuck-How-to-fix/ba-p/1789520

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Enlli
Level 70: Enigma
  • 9904 Posts
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Registered:

on ‎06-05-2025 18:59

on ‎06-05-2025 18:59

Try sending a voicemail, listening to it then deleting it to see if it clears things

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
  • 153060 Posts
  • 652 Topics
  • 29210 Solutions
Registered:

on ‎06-05-2025 20:05

on ‎06-05-2025 20:05

@Wchuk74 

You need to dial 901 and switch your notification method to SMS then switch it back again. The step by step insructions can be seen below ↘️

 

  • Dial 901
  • Press *
  • Press 5
  • Press 1
  • Hang up
  • Dial 901 again
  • Press *
    Press 5
  • Press 3
  • Hang up

https://community.o2.co.uk/t5/How-to-Guides/Voicemail-Notification-Stuck-How-to-fix/ba-p/1789520

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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