Solved: Re: O2 Priority app unable to connect - Page 4

PAG · ‎17-02-2018

Anybody else experiencing issue with Priority sign in? App working ok till last night, now get message" Unable to connect at the moment, sorry about that." Have uninstalled & reinstalled several times without success. Any ideas please?

PAG · ‎20-02-2018

Bit annoying to find that out, but thanks for letting us know.

Charl_ · ‎20-02-2018

Thanks @Marjo, bit of a shame but best to know. At least the website works...

Thank you to @MI5, @Cleoriff, @pgn for your help - good luck @PAG 🙂

MI5 · ‎20-02-2018

Sorry it wasn't good news guys 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎20-02-2018

We've forwarded over the feedback regarding the website page so hopefully will get that updated soon with info on compatible version for Android too.

PAG · ‎20-02-2018

Have cancelled my appointment with the Guru as there doesn't seem any point now.

MI5 · ‎20-02-2018

Probably not, but it would have been interesting to know what his solution would have been

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-02-2018

I can confirm that since the last update Priority now no longer works on my tablet running KK 4.4.2

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎27-02-2018

Mine is version 5.0.1 and the app wouldn't open..uninstalled..installed again..and still wouldn't open..can use the browser but its the pain in the...

MI5 · ‎27-02-2018

@Anonymouswrote:
Mine is version 5.0.1 and the app wouldn't open..uninstalled..installed again..and still wouldn't open..can use the browser but its the pain in the...

Check you have the latest security updates installed too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎27-02-2018

O2 website STILL not updated either - how long does it take?
https://www.o2.co.uk/apps/priority

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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