O2 Priority app unable to connect

[PAG]

Anybody else experiencing issue with Priority sign in? App working ok till last night, now get message" Unable to connect at the moment, sorry about that." Have uninstalled & reinstalled several times without success. Any ideas please?

[Cleoriff]

Mine is still fine as well. Straight on with no issues at all

[Charl_]

ok thanks 🙂

[Marjo]

Hi all, how's your Monday going? I was sorry to read you weren't able to access the Priority app earlier - are you still having the same issue today or did it pass? @PAG & @Charl_

Thanks guys for helping out @jonsie, @MI5 and @Cleoriff.

[PAG]

Hi.
It was actually the Priority app & I'm still having the same issue today. Have booked an appointment with a Guru later in the week, hope they can get to the bottom of it.

[Marjo]

Oh yes cheers for the correction, I'll edit my post above. Thanks for coming back to update on your situation. Sorry to hear it's still not working for you. 😞 Hopefully the Guru can figure it out, please do pop back in to let us know how it goes!

[PAG]

Will do.

[Charl_]

Hi - yes I'm still having the same trouble 😞 

@PAG, I'd be keen to know how you get on with Guru!

Cheers

[PAG]

So frustrating isn't it?
My appointment is on Wednesday, will post again afterwards.

[MustardTree]

I am also having this problem since Saturday.  I have an old android phone on Jellybean and wondered if this could be the problem. 

[MI5]

JB is no longer supported for the latest Priority app so could well be the issue in your case.
You can still login through your browser though.
https://priority.o2.co.uk/