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Posts: 79,786
Topics: 708
Registered: ‎14-01-2013

Re: O2 Priority app unable to connect

Mine is still fine as well. Straight on with no issues at all

*The Game Is On*

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Level 1: Joiner
Posts: 5
Registered: ‎06-08-2016

Re: O2 Priority app unable to connect

ok thanks :-)

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Community Manager
Posts: 6,408
Registered: ‎23-07-2014

Re: O2 Priority app unable to connect

[ Edited ]

Hi all, how's your Monday going? I was sorry to read you weren't able to access the Priority app earlier - are you still having the same issue today or did it pass? @PAG & @Charl_

 

Thanks guys for helping out @jonsie@MI5 and @Cleoriff. Smiley Happy

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Level 1: Joiner
Posts: 11
Registered: ‎08-02-2014

Re: O2 Priority app unable to connect

Hi.
It was actually the Priority app & I'm still having the same issue today. Have booked an appointment with a Guru later in the week, hope they can get to the bottom of it.
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Community Manager
Posts: 6,408
Registered: ‎23-07-2014

Re: O2 Priority app unable to connect

Oh yes cheers for the correction, I'll edit my post above. Smiley Happy Thanks for coming back to update on your situation. Sorry to hear it's still not working for you. Smiley Sad Hopefully the Guru can figure it out, please do pop back in to let us know how it goes!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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Level 1: Joiner
Posts: 11
Registered: ‎08-02-2014

Re: O2 Priority app unable to connect

Will do.
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Level 1: Joiner
Posts: 5
Registered: ‎06-08-2016

Re: O2 Priority app unable to connect

[ Edited ]

Hi - yes I'm still having the same trouble :-( 

 

@PAG, I'd be keen to know how you get on with Guru!

 

 

Cheers

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Level 1: Joiner
Posts: 11
Registered: ‎08-02-2014

Re: O2 Priority app unable to connect

So frustrating isn't it?
My appointment is on Wednesday, will post again afterwards.
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Level 1: Joiner
Posts: 1
Registered: ‎29-01-2018

Re: O2 Priority app unable to connect

I am also having this problem since Saturday.  I have an old android phone on Jellybean and wondered if this could be the problem. 

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Posts: 95,322
Topics: 543
Solutions: 12,088
Registered: ‎04-04-2012

Re: O2 Priority app unable to connect

JB is no longer supported for the latest Priority app so could well be the issue in your case.
You can still login through your browser though.
https://priority.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)