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Cancelling free Disney+ Extra on a Sim card stuck in a gate control system

BfromAberdeen
Level 1: Joiner
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The six month free period of Disney has expired - I want to cancel

The website asks for a six digit code sent to the sim

The sim is in a control box that allows remote entry to automated gates 

I have no way of receiving the six digit code

How do I cancel the Disney subscription?

 

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

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Oxonian
Level 31: Resolver
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Can you retrieve the SIM from the control box @BfromAberdeen, resolve your problem with the SIM in a 'phone and then put the SIM back into the control box ? 

 

If you can, this might help you :-

 

Guide: Adding and removing O2 Extras  

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