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How to claim a win

Art1987
Level 1: Joiner
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I got a text saying I had won a £50 dining card, gives me an email address saying I would get an email from it...but had nothing. I checked terms and conditions, says I need to accept within 48hiurs which is nearly up. Anyone any idea how I can claim my win?

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MI5
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@Art1987 

Check with customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Dave-O2
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@Art1987 I can take a closer look at this one, if you drop me a PM with some details, I'll take a closer look 👍

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