cancel
Showing results for 
Search instead for 
Did you mean: 

VAT invoices

confused_user
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

You appear to have stopped allowing me to download VAT bills.

How do I get VAT bills / invoices now?

Also, how can I move to paper billing, including getting VAT invoices that way?  Is that free?

Thanks.

Message 1 of 5
411 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 146064 Posts
  • 636 Topics
  • 28105 Solutions
Registered:

@confused_user 

A full paper bill is £2.50 per month.

To get a vat bill you need to contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
407 Views

pgn
Level 75: Digital Don
  • 37112 Posts
  • 238 Topics
  • 1687 Solutions
Registered:

Screenshots here https://community.o2.co.uk/t5/Pay-Monthly/i-want-VAT-bills/m-p/1710116/highlight/true#M273744 , screenshots from the new version of MyO2 via web show the info about VAT Bill enablement on your account, @confused_user - I'd try the Social Media route to go about getting these re-enabled on your account. It is in the Contact info shared above, or in the link just below this post. Good luck!

Message 3 of 5
374 Views

confused_user
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks.  I'll look into it. 

Only after I hit send did I suddenly realise that I was posting to the community and not O2 itself!

Message 4 of 5
353 Views

confused_user
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

ok; thanks.   will loom into it.

 

Message 5 of 5
349 Views