O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
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  • 12 replies
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Email can’t be corrected

I rang o2 three weeks ago to get email correct but it’s still not resolved yet I am missing out on rewards . please advise

Narisa-65 by Level 1: Joiner
  • 983 Views
  • 5 replies
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Greggs Hot Drink

I tried to use the voucher for a hot drink at Greggs on 01/09/25 but it wouldn't work, the screen kept freezing etc. When I got home I checked the O2 Priority app and it says that the voucher has been used when it certainly hasn't, please can you hel...

Anonymous by Not applicable
  • 1075 Views
  • 12 replies
  • 0 kudos

Duolingo Max Offer

I’ve been a big Duolingo user for years, so I was really excited to see the O2 Priority offer for a free 3-month upgrade to Duolingo Max. I’ve always wanted to try it out and see if it’s worth the money. Unfortunately, I accidentally redeemed the off...

02Priority

I am a PAYGO customer and cant sign into 02 Priority - i can receive the code but every time i input it i get a message saying there was a problem try again later this has been ongoing for weeks and I want to use the service - I have uninstalled and ...

Tickets not arrived Womens rugby 6.9.25

Hi,I won tickets to the women's rugby on Saturday 6.9.25 and RSVP'D as soon as I received the emailI was expecting a further email with the event tickets but have not yet received them.I have emailed weticketit as per the rsvp instructions due to it ...

Laura-L by Level 1: Joiner
  • 1091 Views
  • 5 replies
  • 0 kudos

Priority credit

Transferred credit from saved account 3 days ago it’s been taken but not gone onto my phone how / who do I contact as iv searched on website and can’t find anything

Darrenkid by Level 1: Joiner
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  • 2 replies
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Vue Priority unavailable

I'm trying to access the '2x cinema tickets for £9' discount to use tomorrow but it's listed as unavailable on my account and across my friends. Could this be looked into please?

urgalmarf by Level 1: Joiner
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  • 1 replies
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Blue mondays

I won a voucher on the blue monday and received my email, i clicked the appropriate link which took me tothe PRSNT website however it stated the content (i.e my unique code) is password protected. So i created an account tried that password it didnt ...

Rayne1 by Level 1: Joiner
  • 1992 Views
  • 5 replies
  • 1 kudos

Blue Mondays Channel4+ voucher problem

Hi, I won a Channel4+ voucher on the last Blue monday but when I tried to use it yesterday it told me that code was not active. Is this an O2 problem or should I contact Channel4? Many thanks.

Phil26 by Level 1: Joiner
  • 487 Views
  • 2 replies
  • 0 kudos