O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 21742 Views
  • 12 replies
  • 0 kudos

Amazon Prime Link Expired

I got an email to activate my Amazon Prime Extra and the link expired, I'd like to get a new link but I can't seem to find where to ask for it?

liliamora by Level 1: Joiner
  • 138 Views
  • 1 replies
  • 0 kudos

Railcard offer code not working

Hi, I have been lucky enough to actually get a code for the £10 railcard.However when I am adding it to the promo code box on the railcard application page it keeps giving me a message that “The code entered is a master (trigger) code or not a code i...

Suzi-Mc38 by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Priority Railcard code

I got a priority Railcard code and stupidly bought the wrong Railcard!It has been refunded by network rail but now I can't reuse the code to get the correct Railcard as the same code appears in my priority screen as used. Can it be reactivated or rem...

Flow2 by Level 1: Joiner
  • 481 Views
  • 1 replies
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Resolved! Can’t sign in to priority

Hello, when I sign in to my priority app it says an unexpected error has occurred, and when I tried again it says they won’t send me any more verification codes. PLEASE HELP I NEED TO BUY TICKETS

Resolved! O2 pr

Tried to get onto the app, but apparently it has just been updated? It will not allow me to log in?

ADBEN by Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos

O2 priority app not working

Hi, I’m trying to login to my priority app on my iPhone after just installing the new update. When I try to login with O2 like usual I am redirected to a page that immediately fails. Same when I try on a web browser, I have uninstalled and reinstalle...

AaronWB by Level 1: Joiner
  • 1228 Views
  • 6 replies
  • 0 kudos

Unable to access O2 Priority via app

I am no longer able to log in to the O2 Priority app, logging into the website (on phone or PC) works with no problem. Whenever I login via the app however, I get an error "Sorry, there was a problem with your request. Try again later" followed by a ...

Resolved! 02 priority saving an offer

HelloI was interested in taking up the offer of a £10 railcard , available from 9am each day .so at 9am I clicked on the save tab on the railcard offer thinking I have saved the code to use at a later date as I didn’t want to use the code immediately...

Bordeaux by Level 1: Joiner
  • 607 Views
  • 1 replies
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Priority

It appears 3 of my family 'phones are linked as one on Priority. When an offer is used on one 'phone, it automatically appears used on the other 'phones. Tried deleting the App and reinstating with each different 'phone number, but to no avail. Is th...

Bob63 by Level 1: Joiner
  • 249 Views
  • 2 replies
  • 0 kudos

O2 Priority PreSale Ticket Issue

Hi, I am trying for the first time to access PreSale tickets. The Event is for: Imagine Dragons: LOOM World Tour. When I click on 'Get Tickets' via the link: Ticket Details - Priority (o2.co.uk)it brings me to Ticketmaster. However, on Ticketmaster i...

cool_daz by Level 1: Joiner
  • 5316 Views
  • 8 replies
  • 1 kudos