Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Resolved! Blue Monday error message

Hi I have tried to enter today’s Blue Monday draw but every time I try and enter it says ‘somethings not right, let’s take you to the homepage’. Is there a way to check the backend system to see what I should have won today based on my email address?...

Contact

Hi, I’ve been going round and round with the virtual assistant. I then managed to speak via chat to an agent who basically after much questioning told me she couldn’t help and sent link to Priority. The link was just a generic link. I need to speak w...

Priority ticket issues

Hi i'm trying to order tickets for a gig on priority but when i go past the get tickets page the date i want just says presale happening now no option to actually book them

REWARDS

My Rewards are nearly ? running out of time to claim...I texted 50202 and reply not sent. I have done it several times In the pass I have had success

o2 Priority not working

Any chance that the o2 Priority App might actually start to work? Have not been able to access it for some weeks now and the concert access is one of the key reasons why I’m with o2.

Email can’t be corrected

I rang o2 three weeks ago to get email correct but it’s still not resolved yet I am missing out on rewards . please advise

Unable to access the Weekend ticket sale

Is there a reason why I get stuck on Ticketmaster when trying to purchase tickets for the Weekend? I cant purchase anything

Greggs Hot Drink

I tried to use the voucher for a hot drink at Greggs on 01/09/25 but it wouldn't work, the screen kept freezing etc. When I got home I checked the O2 Priority app and it says that the voucher has been used when it certainly hasn't, please can you hel...

Duolingo Max Offer

I’ve been a big Duolingo user for years, so I was really excited to see the O2 Priority offer for a free 3-month upgrade to Duolingo Max. I’ve always wanted to try it out and see if it’s worth the money. Unfortunately, I accidentally redeemed the off...

02Priority

I am a PAYGO customer and cant sign into 02 Priority - i can receive the code but every time i input it i get a message saying there was a problem try again later this has been ongoing for weeks and I want to use the service - I have uninstalled and ...

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