Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

How do I generate a moving QR code within the Priority app?

Hello - I’ve bought 2 for 1 tickets for the Wildlife Photographer of the Year exhibition at the NHM in London which is a current o2 Priority offer. It’s a 2 step process. There were detailed instructions in the o2 Priority app about step 1: booking t...

Resolved! Problems logging in Priority

Hi.Is anyone else having problems logging into the Priority app?I have successfully used it in the past, but when trying to log in these last few days I input my O2 number, receive the security code, but then get a message saying ‘there was a problem...

Resolved! Question about the Great view, no queue - for standing ticket holders

Hi, I just find out this great service that allows me to skip the queue for standing ticket holder.For the Enhypen 'Walk the Line' concert on August 22nd, there are three different types of standing tickets based on entry order to the floor.I'm wonde...

Priority

Hi, I tried to log in to priority and I don’t know if it has let me or not? It did say error but I can’t seem to see if I can use it or not for tickets tomorrow. If you can help

Chris brown - Glasgow o2 priority

Why cant i access Chris brown o2 priority tickets for Glasgow for presale for 1/7/25, ticketmaster says there is an o2 priority early access for the venue but I have every option minus Glasgow?

Chris brown priority Glasgow

Why is Glasgow not an option on the Chris brown presale for 1/7/25, ticketmaster says there is an o2 priority early access for the venue but it isn’t showing?

Resolved! I won tickets to Friday Country to Country and not received anything yet

Hi I won the competition to win tickets to Country to Country on Priority this Friday. It was run and handled by weticketit and I sent the RSVP to confirm attendance. I messaged last week as they said the fulfillment team would be in touch but I've n...

Looking to buy tickets for a friend's birthday present on O2 Priority presale

Looking to buy tickets for a friend's birthday present on O2 Priority presale - will I be able to do this and print out the tickets for them? Without me going to the show?

Priority not sending codes so no chance of logging in.

I cannot access the app or use Priority via the website. No codes are sent whichever way I try and log onto the Priority site. I've deleted the app, rebooted my iPhone and re-installed the Priority app but still the same issue. Any help gratefully re...

Can’t log in

I’m a business customer and for about 12 months I’ve not been able to log into Priority as I’m met with a ‘sorry there was a problem with your request’ message when logging into the app. I assumed o2 had removed access to business customers but looki...

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