Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Penguin e-book o2 priority blue Monday prize

Hi,i won a penguin e-book yesterday with blue Monday o2 priority. I received the email with the link to claim yesterday evening but when I went to do it today it says the code has already been ‘redeemed’. I contacted penguin like it said to but they ...

Resolved! Blue Monday Pizza Express gift card

I won a pizza express gift card playing the blue Monday game in the app last night but I haven't received an email with the prize yet. The info says it should be sent immediately. Does anyone know who's best to contact about this?

Frozen Tickets Raby Castle

I bought 7 tickets for the Frozen screening at Raby Castle, I have received the receipt and made the payment which has left my account, however I haven't received the actual tickets? The screening is tomorrow and I have contacted weticketit via email...

Accidentally deleted my pizza express voucher

Hiya, my pizza express voucher was in my junk mail, which I emptied without thinking about. can the email be resent or have I lost the voucher?? thanks in advance!!

Resolved! Payment Issue

I tried to buy priority tickets today but, no matter what payment method I used, it said there was a payment issue and to try a different payment method. Any help?

Resolved! Pizza express voucher

I won the blue Monday pizza express voucher and went to my local pizza express Friday night and the worker who served me said that the code was invalid as it was not a qr it just showed my unique claim reference. It was really disappointing as we the...

Resolved! Can I go into the O2 Priority Line for Billie Eilish after changing networks?

Hello, in May 2024, I purchased 2 tickets through the O2 priority presale as I was on the O2 Network at the time. In September 2024 I decided to switch networks, but I was wondering, even on this new network, will my tickets be able to be used to acc...

Resolved! Tickets for concert missing

I believe I didn’t use the correct email address when buying the tickets, I have my order number, how do I get the tickets now? Thanks

Cannot login to Priority

Hi,I receive this error message when I try and login to Priority on the app and on the web.“Sorry, there was a problem with your request”My device is up to date, and so is the app. Please advise. Thank you.

Resolved! Pizza Express Gift Card

Hi, I won a £20 Pizza Express gift card on the Blue Monday competition. I filled my details in and it said I would receive an email immediately with my voucher. I never received an email. Can this be manually be sent please. I can provide the relevan...

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