O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 22002 Views
  • 12 replies
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Resolved! 02 priority saving an offer

HelloI was interested in taking up the offer of a £10 railcard , available from 9am each day .so at 9am I clicked on the save tab on the railcard offer thinking I have saved the code to use at a later date as I didn’t want to use the code immediately...

Bordeaux by Level 1: Joiner
  • 839 Views
  • 1 replies
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Priority

It appears 3 of my family 'phones are linked as one on Priority. When an offer is used on one 'phone, it automatically appears used on the other 'phones. Tried deleting the App and reinstating with each different 'phone number, but to no avail. Is th...

Bob63 by Level 1: Joiner
  • 277 Views
  • 2 replies
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Larkin Poe presale

Struggling to access today's presale for Larkin Poe. I click on the get tickets but it just tells me the presale is happening now with no way to buy tickets?

Cant access priority

When I verify my account with phone number, I then enter the provided code but repeatedly get an error. I have uninstalled and reinstalled the app. Can you help as I want to try and get tickets tomorrow! Thanks

Vicks by Level 1: Joiner
  • 285 Views
  • 2 replies
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Account

Hi there I’m unable to log into my account

Harvey22 by Level 1: Joiner
  • 249 Views
  • 3 replies
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Resolved! Priority member QR code

I have the Priority android mobile app. How do I get the member QR code needed to take up the RH tickets offer (I have already booked the tickets and have the email, but am supposed to show a member QR code as well).

Phillip21 by Level 1: Joiner
  • 447 Views
  • 1 replies
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New phone

More info (Highlight to read)More info (Highlight to read) Hi, I recently upgraded my phone and today it was meant to be delivered to my great grandparents but unfortunately was not delivered because I couldn't find the code to give them, I tried log...

JamieBr20 by Level 1: Joiner
  • 196 Views
  • 1 replies
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Resolved! O2 priority frozen after O2/Virgin Media pop-up

Hi, The priority app keeps freezing on startup after an O2 / Virgin Media 'lets make this personal' prompt that I have to clock past. I've uninstalled and reinstalled the app but the same problem keeps happening. Is anyone else having this issue and ...

Bonno by Level 1: Joiner
  • 698 Views
  • 5 replies
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scams

is there a scam going round that o2 are replaceing sim cards and block old simcards ????

JOHN65 by Level 1: Joiner
  • 432 Views
  • 4 replies
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Greggs

Hi, went to use my £1 drink for the month yesterday. Greggs made the drink and come to play and the QR code doesn’t work. Not the first time apparently, Greggs seem to be having issues with O2. I paid full price as I didn’t want to waste but the £1 v...

Andysaint by Level 1: Joiner
  • 433 Views
  • 2 replies
  • 0 kudos