cancel
Showing results for 
Search instead for 
Did you mean: 

updates

Farmgirl
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

A recent update has changed the size of everything on my phone. icons are too small, camera will not work properly any more and I can no longer send photos in facebook messenger. all very annoying . Can I "undo" an update please?

Message 1 of 3
105 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 53: Renowned
  • 3373 Posts
  • 24 Topics
  • 734 Solutions
Registered:
@Farmgirl

You normally can not downgrade an update, and I would not recommend doing so .

If you go into the settings and either theme or appearance you can change the size of icons.

Messenger is probably waiting on an update, or uninstall reinstall it.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 3 of 3
87 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 120705 Posts
  • 605 Topics
  • 18176 Solutions
Registered:

@Farmgirl 

Sounds like you may need to do a factory reset.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
101 Views

madasaf1sh
Level 53: Renowned
  • 3373 Posts
  • 24 Topics
  • 734 Solutions
Registered:
@Farmgirl

You normally can not downgrade an update, and I would not recommend doing so .

If you go into the settings and either theme or appearance you can change the size of icons.

Messenger is probably waiting on an update, or uninstall reinstall it.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 3 of 3
88 Views