Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Age verification

Hello, I’m trying to verify my age but the number it’s giving me to send the verification text to isn’t in use anymore, how do I do this?

How to upgrade two devices at once?

Hello everyone,I've got one single contract with two devices and two numbers. They're both iPhone 8 Plus, but we want to upgrade for a better one, as we're already eligible.Well, I've been trying on both MyO2 website and app, but they will only allow...

Resolved! Disney plus

I have my Disney plus from o2 free until June but how do I use this as if I want to create an account on Disney or showing they will charge me is there any other way to do ?

Resolved! How to use discount code

Hi everyone, is there a way I can use a discount code given by my employer? Thank you

I want to buy a device and new contract, but O2 bringing up old address

Hi, I used to be an O2 customer, I switched to another provider last year and the service is terrible so i want to move back to O2. I have chosen a new phone and a monthly plan in the O2 section of the shop, added the PAC code so i can keep my origin...

Resolved! Payment

How do I contact someone to take the direct debit as it failed last week ?

Resolved! Number Change

I recently changed from giffgaff to o2. To keep my number the same I got in touch with o2 and filled in a form with my sim number, current number and the number i want to keep. On my o2 account it says my old number is back (the one I wanted) however...

emails

I have been unable to send or receive emails for 5 days. My iphone and ipad both say account error verify that you have the correct account info in mail settings which I have. I have deleted the password and re entered it. thank you

Problems with my o2

Hi there ive been experiencing issues with my device plan for a few months it keeps saying its overdue and no matter how many times i speak to someone about it it still isnt sorted id like to raise a complaint also i spoke to another network provider...

Resolved! Can't access my bills - My O2 isn't working!!

Hi, How do I access my previous bills, if My O2 isn't working? I have a bill coming up soon and I want to see it on my laptop. Help would be much appreciated. Thanks in advance.

O2

Forum Posts