Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hello ! I changed my tariff and when it stops my money it stops everything for the tariff I had before, ie for 90GB and now I only have 30GB
Hi all, As part of a complaint I am making to a company I need to access my call logs from July 2018 in order to reference two phone calls that were made (they claim didn't happen). I have found how to access historic bills, however, they only go bac...
Hi, I have an old iphone with an O2 sim and current contract. My mother has given me a nearly new much better iphone (though her sim is on Virgin). Can I reset her iphone to cleanse it, then merely transfer my sim to that (nearly) new phone, and set ...
I'm a new subscriber, or better still, a prospective subscriber. I had ordered for a sim-only package, and as I write, I'm still expecting the delivery of my sim, but I already received bills which started from 18th of April.I'm just wondering why bi...
When I got my phone I was told to pay 300£ upfront which will be reimbursed after completing the 3rd month payment
I am trying to recycle my phone but it is saying basket already traded. What does this mean?
changing email address have accidently spelt the new email address wrong and clikced enter now cant get the verification email link?
I need cancelled my contract because is finish next month.
Hi. I'm new to O2. I registered online with MyO2 without any problems. However, I downloaded the MyO2 app but I'm not able to login. This issue has been going on for a week now.Can someone help please?Thanks
I still have mobile data left but for some reason it’s not working, I was wondering how I’d be able to fix it
