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on 21-06-2024 21:14
I am the account holder of a phone account that was a gift for my grandaughter. I pay the bills and have done so for approximately 5 years now.
i am unable to access the account and or view old bills. Whilst I have and own the email address and password held with the account, I am not in possession of the mobile device which is always with my grandaughter.
How then can I access the account?
Colin Molloy
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on 21-06-2024 21:18
You need to add your number as a backup number to receive verification texts.
You need to do this in your MyO2 but once done you can choose your number to receive the codes.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
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on 21-06-2024 21:18
You need to add your number as a backup number to receive verification texts.
You need to do this in your MyO2 but once done you can choose your number to receive the codes.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

