O2 credit risk team not getting sending a follow up email after 24 hours

[RRichardson]

Ive tried to get a phone from o2 with a pay monthly contract, ive gone through the normal procedures and got to that point that i have paid the one time upfront cost and got a email say that the o2 credit risk team will look at my application and get back to be with in 24 hours. Yet ive not received any email back and it has been 2 day now. What should i do about this ?

[MI5]

@RRichardson 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: How to find help & contact O2 

[cryerpaul]

Hey - did you get this resolved? Currently having the exact same situation and sales team wouldn't/couldn't help when contacted. Thanks!

[Oxonian]

@cryerpaul 

If you are asking that question of @RRichardson, you need to tag him thus. 👍