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Volt

Volt
Level 1: Joiner
  • 1 Posts
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Registered:

I have tried to use volt to increase my broadband and it says virgin is not available at that area. I am an existing virgin and o2 customer so it clearly is available in my area so why am I been refused something I'm entitled to have?

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MI5
Level 94: Supreme
  • 127032 Posts
  • 614 Topics
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Registered:

@Volt 

Everyone gets that incorrect message.

It's an issue that is known.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127032 Posts
  • 614 Topics
  • 21917 Solutions
Registered:

@Volt 

Everyone gets that incorrect message.

It's an issue that is known.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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