Solved: Re: Volt

Volt · ‎24-01-2022

I have tried to use volt to increase my broadband and it says virgin is not available at that area. I am an existing virgin and o2 customer so it clearly is available in my area so why am I been refused something I'm entitled to have?

MI5 · ‎24-01-2022

@Volt

Everyone gets that incorrect message.

It's an issue that is known.

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-01-2022

@Volt

Everyone gets that incorrect message.

It's an issue that is known.

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Volt

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