My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8677 Views
  • 1 replies
  • 1 kudos

Resolved! Paying a bill

Hii was with 02 but I am not now but owe a billbut I can’t find how to ?

Vivienne by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi there it’s me jawad I am struggling too pay I got paid sick pay really less money this time I need a bit mor time

Jawad by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

Resolved! Change Birthdate data

How can I change the data of my birthdate correctly? 

Nishh by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

Resolved! myo2 second device

Hello, i want to add a second device onto the my o2 app but the second device is a laptop and cannot fecieve the code to verify it, any ideas on how to help?

Jodie13 by Level 1: Joiner
  • 487 Views
  • 2 replies
  • 0 kudos

Resolved! Disney+ - Cancel £2 off Priority Offer

I signed up for the £2 off Disney+ Priority offer, which lead me to Disney+ to sign in. I do not want to commit to 6 months though so want to cancel the sub for this. In Disney+ it says "manage in O2" and in O2 under extras it comes up with the Disne...

Unicorn79 by Level 1: Joiner
  • 683 Views
  • 5 replies
  • 0 kudos

Resolved! Please help

Somebody please help me.I had a sim only contract with 02 but I’ve upgraded and got my self a iPad and I thought it would come with a new separate sim from which I use in my iPhone instead it has changed my sim what I use in my iPhone and now I can’t...

Ryw by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! trying to contact o2

CAN SOMEBODY SORT THIS OUT AND HELP ME ? I am in SA and I I am trying to pay my bill but the O2 system makes it impossible. I have cancelled contract so I cant sign in to My 02 on the web and therefore I cant gain access to their confirmation code te...

Brett22 by Level 1: Joiner
  • 742 Views
  • 1 replies
  • 0 kudos

Phone recycling

I recently bought an new iPhone13 Pro Max and want to recycle my old iPhone12. In o2recycle I get as far as checking "I am not a Robot" but after that nothing happens. Is it a problem with o2's website or my computer?