NHS discount

[Lesley385]

I purchased a new phone last week on an O2 contract and I am entitled to the NHS discount. I sent O2 my NHS email,  as requested,  and was informed that it would take 24 hours to confirm my credentials. I am still waiting!  Shall I do it again?Or is O2 facing a backlog of checking peoples NHS emails? 

[jonsie · Accepted solution]

A guide here

Guide: O2 Open & Friends and Family discounts - How to sign up 

It won't appear as a discount until your 2nd bill