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Disney +

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SueF
Level 1: Joiner
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on ‎22-12-2021 19:35

on ‎22-12-2021 19:35

I have been given 3 months free access to Disney+ for staying with o2. I was told it would be set up within 24 hrs and a text would be sent to say it was ready. I haven’t received a text but in my o2 I can see it under extras. It’s telling me I have 29 days to activate it but when I click on the activate button it then says can’t find the page! How do I activate my ‘freebie’? 

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MI5
Level 94: Supreme
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on ‎22-12-2021 21:01

on ‎22-12-2021 21:01

@SueF 

This is a known issue that O2 need to sort out.
I'd suggest you all report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
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on ‎22-12-2021 19:38

on ‎22-12-2021 19:38

@SueF 

 

You need to keep trying, via Myo2, as it looks from other posts, the connections between o2 and Disney are not being very co-operative.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 152433 Posts
  • 651 Topics
  • 29095 Solutions
Registered:

on ‎22-12-2021 21:01

on ‎22-12-2021 21:01

@SueF 

This is a known issue that O2 need to sort out.
I'd suggest you all report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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