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Becs
Level 1: Joiner
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on ‎13-05-2020 09:29

on ‎13-05-2020 09:29

I cant seem to get past the screen to view the phones i can upgrade to even though earlier today i could ive tried the website and app... it just stays on a acreen with a buffering symbol
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MI5
Level 94: Supreme
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on ‎13-05-2020 09:31

on ‎13-05-2020 09:31

@Becs 

You can call 202 to upgrade.

The upgrade team are working as normal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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‎13-05-2020 09:50 - edited ‎13-05-2020 09:51

‎13-05-2020 09:50 - edited ‎13-05-2020 09:51

You could try another browser @Becs 

Edge, Internet Explorer etc etc etc.

Or try the same one later. It may just be on a go slow currently.

Veritas Numquam Perit

Girl in a jacket
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