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Upfront cost to close current contract

StevenHunt
Level 1: Joiner
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Do I have to pay upfront costs for old contract to get new phone or can the costs be rolled over?  It seemed possible but when attempting to pay it seems to insist on upfront costs being paid

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MI5
Level 94: Supreme
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@StevenHunt 

Must be paid in full upfront.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144086 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

@StevenHunt 

Must be paid in full upfront.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
170 Views