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Upfront cost to close current contract

StevenHunt
Level 1: Joiner
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Do I have to pay upfront costs for old contract to get new phone or can the costs be rolled over?  It seemed possible but when attempting to pay it seems to insist on upfront costs being paid

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MI5
Level 94: Supreme
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@StevenHunt 

Must be paid in full upfront.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121837 Posts
  • 607 Topics
  • 18765 Solutions
Registered:

@StevenHunt 

Must be paid in full upfront.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
47 Views