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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

My O2

Hi, it says that my number isn’t attached to my 02 account and I cannot get access to my app

Resolved! My02 App

I have placed an order as a new 02 customer for iphone 13 pro max but cannot get in to my sky app to view order as it says it takes 48hrs to set up account but my order was placed on Saturday , how can I view my order ?

Resolved! Damaged iPhone 11 Pro Max 256gb

Afternoon, I called yesterday to inform you that I have damaged my Mobile phone and it now cannot be repaired. I was advised to go in store today to get a temp sim and they could link it to my mobile number. As I had no photo ID they would not do it ...

Resolved! Want to settlement

Hello i would like to done settlement i want to change my network

Loyalty tablet

Hello Can anyone advise me where to find my loyalty tablet. I just need to activate it and confirm the delivery address

Resolved! Spend cap

Can I change the spend cap to zerothank you

Phone

Took my phone out in 2018 before it became available on sale from O2 stores. . My fone contract as been alt red by Ur company and the device plan seems to not begoin down