on 17-01-2025 14:12
Hello, I have a pay as you go sim and I want to be able to forward calls to a number when I need it but I get
'Connection problem or invalid MMI code' error message when I try to enable.
MMI codes I tried:
**21*{UK telephone number}# ---> I get the error, I tried with another O2 number and a LycaMobile number with samew results.
##21# --> this works, I get a positive message for disabling all forwarding settings
*#21# --> this works as well, I get response when checking current settings.
I tried calling support service and also going to O2 shop without receiving any relevant help and just telling me to try changing my pay as you go with a contract which I don't want.
Any help? My other option is to change provider. Thanks
Solved! Go to Solution.
on 17-01-2025 14:35
on 17-01-2025 14:35
o2 PAYG doesn't support call forwarding so you are going to be best moving to a new network
How to get your PAC information is here Guide: How to get your PAC [June 2021 Update]
on 17-01-2025 14:35
on 17-01-2025 14:35
o2 PAYG doesn't support call forwarding so you are going to be best moving to a new network
How to get your PAC information is here Guide: How to get your PAC [June 2021 Update]
17-01-2025 14:39 - edited 17-01-2025 14:40
17-01-2025 14:39 - edited 17-01-2025 14:40
Do check other providers. Most of them do not support call forwarding on PAYG. This is because someone who has phoned up and whose call is forwarded can be cut off if the phone credit runs out as you are paying for the forwarding
on 17-01-2025 14:52
on 17-01-2025 14:52
This page might help
https://www.simsherpa.com/networks/call-forwarding-costs
on 17-01-2025 21:02
@ekopay wrote:I tried calling support service and also going to O2 shop without receiving any relevant help and just telling me to try changing my pay as you go with a contract which I don't want.
It's the only way.
I'm not aware of any PAYG networks that allow it.
28-02-2025 14:19 - edited 28-02-2025 14:21
28-02-2025 14:19 - edited 28-02-2025 14:21
I moved to giffgaff, they have monthly contracts, basically same as pay as you go bundles, with all I need (calls forwarding, EU calls and traffic, 5G, etc.)
on 28-02-2025 14:37
on 28-02-2025 14:37
Just seen that
Giffgaff appears to leave O2 PAYG standing
To set up call forwarding on Giffgaff, you can use the Phone app or dial a short code. You can also ask a Giffgaff agent to help.
Using the Phone app
Open the Phone app
Tap the three-dot menu
Tap Settings
Tap Calling accounts
Select the calling account you want to use
Tap Call Forwarding
Choose a call forwarding option
Enter the number you want to forward calls to
Tap Turn on
Using a short code
Dial *21 followed by the number you want to forward calls to
Add a # at the end