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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Help please. i need to speak with an advisor and need a phone number to call

Please supply me with a customer services phone number/Thank you Helen

Resolved! Set Spend cap

How do I set my spend cap?

Resolved! Add another o2 number

I need to add another 02 account to my 02 account

Resolved! SIM cancellation

Hi guys! I've been struggling to find a way to cancel/disable my SIM and still pay for the device I bought here.Is that possible ?

Resolved! WiFi calling

How do I set up WiFi calling?I'm turning it on on my phone but tells me I need to contact 02 for this?

Resolved! Purchase

I’m trying to buy a new phone you want to verify my account on a phone I have lost so I’m unable yo

Resolved! Cancel contact

Hi, just wasn't to close my contract can someone help me??

One of my mobiles is not accepting or allowing me to make calls it says no service.

one of my mobiles is not accepting or allowing me to make calls it is saying no service, I want to call an advisor at O2 but cant find a telephone number. They are always on the phone trying to sell me something but cant deal with the customers they ...

Resolved! Want to cancel my tariff

I want to cancel my tariff as I have decided to go elsewhere I would also like the £10 back that I paid for my sim as I won’t need to use the sim

Resolved! Changing my tariff

I would like to come off my tariff as I willtravel and I won’t to top up while I’m away as I have to receive a call

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