Solved: Trying to use my old number

bekkimae · ‎19-07-2022

Hi, I used a PAC code to keep my phone number from EE. If people text my number it’s still coming through on my old phone even though my EE contract is over and I’ve started my 02 one. Text messages are also sending from this new number but I need to use my old number! Help!

MI5 · ‎19-07-2022

@bekkimae

If an iPhone, go to Settings >Phone >My Number, edit to your number, save and reboot your phone.

For android, go to message settings >advanced >RCS (or chat)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-07-2022

@bekkimae

If an iPhone, go to Settings >Phone >My Number, edit to your number, save and reboot your phone.

For android, go to message settings >advanced >RCS (or chat)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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