Pay bill

[Louisehartley]

Hi i’ve just come to pay my sons phone bill and the number isn’t there to pay it.

[Cleoriff · Accepted solution]

@Louisehartley 

Info on how to pay your bill here Guide: How to Pay Your Bill (Airtime & Device Plans) 

If you need further help then ring O2 on any number in this guide Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call