Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Why has my sim card arrived but not my phone
Hi, I tried to do a one off top up of 4GB in data on my account and it says there's a problem. How can I buy more data? Thank you, Leletta
last month I upgraded to 8gb for £8/month but my first bill is nearly £12I have no extra charges showing on my bill just a tariff of £9.63 + vatI can't get through on the 200 number they just keep switching me off can anyone give me another contact n...
1. I changed my sim the other day, I am still waiting on getting a network signal. Why is this taking so long?2. Why is the only way to get in touch with customer service via a message board or a phone call? The talk to an agent tab on the app does n...
When logging into my account the number displayed is not my phone number so when trying to verify the account with the text passcode i cannot log in. Meaning i cannot see my bills or data left etc. How do i change this number?
received text saying payment can't be taken. can't see why. how do i speak to someone. everything looks ok with bank. is this phishing
I used a pac number to port my number over to O2 but I have been given a new number. Could you please explain what has happened and when my number will be ported over.The number is [personal details removed] that I used a pac number to bring over to ...
I have had a call from 0344 826 0202 saying they want to change my contract from Carphone warehouse to O2. He offered me a brand new iPhone 12 at no cost. It sounded too good to be true. I said can I have this in an email and he said no. Has anyone e...
How do I cancel the Disney plus add on please? I don’t need it anymore as my partner already has it installed within our tv package.
