PAC code we don’t understand your request

[Vas]

I texted 65075 with PAC but get text back saying sorry we don’t understand your request?
Tried over a number of days no success !
Any ideas ?

[Bambino · Accepted solution]

@Vas See this guide: PAC code (o2.co.uk)

If nothing there helps Call 202 from your mobile or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

Also be aware that O2 doesn't port numbers on the weekend.