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My o2

Junayd
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

It won’t let me log into the app and I’ve had my sim in for two weeks

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Accepted Solutions

pgn
Level 64: Magistrate
  • 24712 Posts
  • 177 Topics
  • 746 Solutions
Registered:

Sometimes the app can get itself in a twist.

Can you access your MyO2 using your browser:  https://mymobile.o2.co.uk/ ?

If web version works, force-stop the MyO2 app and try again - or uninstall the app and reinstall, then try again.

Good luck.

O2CommunityAwardNotCS




O2 Social Media
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Message 2 of 2
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pgn
Level 64: Magistrate
  • 24712 Posts
  • 177 Topics
  • 746 Solutions
Registered:

Sometimes the app can get itself in a twist.

Can you access your MyO2 using your browser:  https://mymobile.o2.co.uk/ ?

If web version works, force-stop the MyO2 app and try again - or uninstall the app and reinstall, then try again.

Good luck.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 2
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