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My o2

Junayd
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
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It won’t let me log into the app and I’ve had my sim in for two weeks

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pgn
Level 74: Whizz kid
  • 35208 Posts
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Sometimes the app can get itself in a twist.

Can you access your MyO2 using your browser:  https://mymobile.o2.co.uk/ ?

If web version works, force-stop the MyO2 app and try again - or uninstall the app and reinstall, then try again.

Good luck.

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pgn
Level 74: Whizz kid
  • 35208 Posts
  • 223 Topics
  • 1558 Solutions
Registered:

Sometimes the app can get itself in a twist.

Can you access your MyO2 using your browser:  https://mymobile.o2.co.uk/ ?

If web version works, force-stop the MyO2 app and try again - or uninstall the app and reinstall, then try again.

Good luck.

Message 2 of 2
190 Views