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Cancel bolt ons

Damianbolton
Level 1: Joiner
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How do I cancel my insurance bolt on? I dont know if you have done it on purpose, but you have made it incredibly hard to cancel Bolts On via your My O2 app. 

Can you please cancel my bolt on insurance or explain to me how to do it? 

Or simply cancel my contract, its absolutely ridiculous how awkward O2 make this. 
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madasaf1sh
Level 68: Extraordinaire
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@Damianbolton 

 

Insurance has ALWAYS needed you to contact customer services to cancel, you can call 202 from your o2 phone or 0344 809 0202 from any other phone (be prepared to wait) or  message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. 

If you want to cancel your contract YOU will need to pay off any device plan, and also any other termination charges.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
  • 5898 Posts
  • 32 Topics
  • 1927 Solutions
Registered:

@Damianbolton 

 

Insurance has ALWAYS needed you to contact customer services to cancel, you can call 202 from your o2 phone or 0344 809 0202 from any other phone (be prepared to wait) or  message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. 

If you want to cancel your contract YOU will need to pay off any device plan, and also any other termination charges.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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