Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi all, I'm having the most bizarre tussle with O2 at the moment, and I'm sure I cant be the only person to have had this problem. I had a PAYG contract with O2 for several years, but last week decided I needed to upgrade my phone, so took out a Pay ...
Hello, I am a current O2 pay as you go customer and currently looking into moving into a pay monthly contract. My question is, does My O2 offer 2 factor authentication for both pay as you go and pay monthly customers when logging into My O2 account? ...
I have made many calls over the last week with regard to a non delivery of a new iPad. O2 assured me as did DHL it would be delivered to the shop below me yesterday but the driver didn’t read instructions and didn’t deliver. I’m fuming. O2 patently a...
Hi everyone, I´m trying to change my tariff from "pay as you go" to the monthly "£10 data Big Bundle" or any other Bundle, but it says that I´ll be able to start using my new tariff from 26 July 2038. Is there any way to change my tariff now instead ...
Hi due to mix up with sim cards my phone is not registered on network I was told it would be sorted within 24 hrs but it still hasn't happened the number is [Personal details removed]
I have received a text from O2 advising me that the free Disney account is coming to an end I will be charged if I don’t cancel. I have no Disney account with O2 - I have it free with Amazon Prime and have cancelled this one already as I never use it...
hi there I’m struggling to log into the my o2 my app it’s been more than 48 hours since I placed an order and made an account
Can someone help me??? Recieved my new s21 tday and want to do si. Swap as it has 5g enabled on it. Currently having to use my old sim in new phone but last phone is still working. Any help would be appreciated as I am confused!
I have been charged £42.92 on my bill, and Im not sure why as I'm currently on holiday in Croatia which is in your euro zone
Good afternoon, My mum has tried to report my stolen phone but cannot get through to the number O2 provides on the website, so I thought it would be best to email O2 about it to report it stolen. it was stolen on Saturday in a night club in Mancheste...
