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Vue Tickets

Ahakar
Level 1: Joiner
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Hi,

 

I recently bought the vue tickets 4 for £14.

I booked but the day before the cinema I was feeling very unwell due my crohns disease flaring. I cancelled and it told me I could use my codes again in 15 minutes. I didnt use them straight away since I was still unwell. (Previously I had done this before but booked straight away with no issue)

 

I was fully unaware that I now had a new time limit to use them. Is there anyway for me to get these reinstated so I can use them again rather than having to buy them again?

 

Thanks,

Jack

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madasaf1sh
Level 79: Lord of the Boards
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You need to speak to Vue @Ahakar as they are the ones who issue the codes and not o2, 

 

 https://www.myvue.com/get-in-touch/faq 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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