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Level 1: Joiner
Posts: 1
Registered: ‎01-11-2019
Accepted Solution

My o2 won’t work ?!

Having issues getting on to my o2 on app says im a new customer and could take 48hrs to get it working. But iv been with them for years now had issue with it for a bit had to do a new password each time I sign on. But that’s 1st time iv seen that come up about 48hrs any help please ???
Posts: 112,028
Topics: 564
Solutions: 14,920
Registered: ‎04-04-2012

Re: My o2 won’t work ?!

@Beckyw88 

You'll need to contact customer service but there is currently an issue with contact so please keep trying.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: My o2 won’t work ?!

Good morning @Beckyw88, and welcome to the community Smiley Happy

 

Are you able to use your My O2 app now, or do you still see an error message? Let us know if you need more help!

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