change billing date

[shanica]

i would like to know how to change my billing date without calling customer service

[Cleoriff · Accepted solution]

Hi @shanica 

You can't do it without calling customer services. Guide: How to find help & contact O2 

[Bambino]

@shanica Best time to call customer service is between 8 and 8.30 am to avoid a long wait on hold.

[MI5]

@shanica 

You will also be charged pro rata from your original bill date up to the new bill date, so depending on the change it could almost be a double bill.