Solved: change billing date

shanica · ‎04-11-2019

i would like to know how to change my billing date without calling customer service

Cleoriff · ‎04-11-2019

Hi @shanica

You can't do it without calling customer services. Guide: How to find help & contact O2

Veritas Numquam Perit

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Cleoriff · ‎04-11-2019

Hi @shanica

You can't do it without calling customer services. Guide: How to find help & contact O2

Veritas Numquam Perit

Bambino · ‎04-11-2019

@shanica Best time to call customer service is between 8 and 8.30 am to avoid a long wait on hold.

I DO NOT WORK FOR O2

MI5 · ‎04-11-2019

@shanica

You will also be charged pro rata from your original bill date up to the new bill date, so depending on the change it could almost be a double bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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