My o2 app

[M444RFN]

Hi ive been trying to sign in to my o2 app but it dnt let me ive been ringing o2 for the last 2 weeks its been escalated 3 times still no luck im actualy fed up now y cnt o2 fix there own product

[Cleoriff]

@M444RFN 

Have you  tried deleting and reinstalling app?

[Agniya]

Have the same problem, tried to reinstall the app but same thing happens.

[Cleoriff]

@Agniya @M444RFN 

Then you need to call O2 to reset your My O2 account. Contact numbers here Guide: Coronavirus Community Help and Support 

Or maybe @O2Ellie or @O2Lisa  could help?

[O2Lisa]

Thanks for the tag @Cleoriff I'll message you privately now @M444RFN, @Agniya so we can get this looked in to for you

[Cleoriff]

Thanks @O2Lisa 

[O2Lisa]

You're welcome @Cleoriff