cancel
Showing results for 
Search instead for 
Did you mean: 

My o2 app not working

Spudwards56
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have the my o2 app loaded on my Apple ipad and iphone.

 

I have tried logging in on both devices and get into the app but I just get the spinning wheel on the app with the message Hanh on a second while we load everything.

 

Does anyone else have this problem? Is the app down?

 

Any help would be appreciated

Message 1 of 32
4,047 Views
31 REPLIES 31

trikemaiden
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

totally ticked off with o2, have been unable to use the app to top up, for over a month, the online helpdesk is not working, and the online chat is not working, the number rang on my mobile is not working either... whats going on...

Message 31 of 32
405 Views

pgn
Level 77: Grand Master
  • 39656 Posts
  • 244 Topics
  • 1797 Solutions
Registered:

Top-up online here, works fine (I used it earlier) :https://myo2payg.o2.co.uk/webtopup/

Help for top-up here: https://www.o2.co.uk/help/pay-as-you-go/help-support

O2 app functioning OK, but I am not payg, if that makes a difference.

Welcome, @trikemaiden

animated-welcome-image-0033.gif

Message 32 of 32
398 Views