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My o2 app not working

Spudwards56
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I have the my o2 app loaded on my Apple ipad and iphone.

 

I have tried logging in on both devices and get into the app but I just get the spinning wheel on the app with the message Hanh on a second while we load everything.

 

Does anyone else have this problem? Is the app down?

 

Any help would be appreciated

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jonsie
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Message 21 of 32
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Cleoriff
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Yes, I'm getting the same @jonsie (though it was working perfectly earlier!)

Veritas Numquam Perit

Girl in a jacket
Message 22 of 32
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MI5
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Mine is still broken.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 23 of 32
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Cleoriff
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Mine is back to normal. Working well in all sections.

Veritas Numquam Perit

Girl in a jacket
Message 24 of 32
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MI5
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Lucky you......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 25 of 32
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Cleoriff
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A real palaver though isn't it? I think it was on and off 3 times yesterday. Wouldn't even load last night and now  back to working.

Veritas Numquam Perit

Girl in a jacket
Message 26 of 32
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MI5
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Mine went down for maintenance last night too so was hopeful for a fix, but sadly disappointed this morning.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 27 of 32
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jonsie
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@MI5 wrote:
Mine went down for maintenance last night too so was hopeful for a fix, but sadly disappointed this morning.

You've will have done the obvious uninstall? I wonder if it's something to do with customers having linked account?

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MI5
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It's the same on PC @jonsie but only an issue since the app farted.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 29 of 32
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jonsie
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@MI5 wrote:
It's the same on PC @jonsie but only an issue since the app farted.......

succinctly put slight_smile

Message 30 of 32
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