My o2 app not working

[Spudwards56]

I have the my o2 app loaded on my Apple ipad and iphone.

I have tried logging in on both devices and get into the app but I just get the spinning wheel on the app with the message Hanh on a second while we load everything.

Does anyone else have this problem? Is the app down?

Any help would be appreciated

[trikemaiden]

totally ticked off with o2, have been unable to use the app to top up, for over a month, the online helpdesk is not working, and the online chat is not working, the number rang on my mobile is not working either... whats going on...

[pgn]

Top-up online here, works fine (I used it earlier) :https://myo2payg.o2.co.uk/webtopup/

Help for top-up here: https://www.o2.co.uk/help/pay-as-you-go/help-support

O2 app functioning OK, but I am not payg, if that makes a difference.

Welcome, @trikemaiden