Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
On Saturday I changed from a pay as you go tariff to pay monthly. My phone number was transferred to the new SIM card and everything seemed to be working as normal. I’m unable to sign into my O2 and when I do try and sign in on the Internet its sayin...
Hi.By mistake my child buy one off bolt yesterday thinking that is upgrade.Today I received email that i am charged 47.66 pound.If is any possibility to cancel one off bolt,please?Thank youKind regards
How does one change email address
I have no connection with my phone can you tell me what is going on and when it will get back to normal. I live in Sunbury-On-Thames. Please. irene.
Im not getting my messages from my country
I recently upgraded my phone and the replacement is due to arrive tomorrow but the tracking is showing as empty. How can I confirm the order has been shipped?
Hi, When i try to log into my02, i get this... "To access your account details page, enter the code we’ve just sent to" ... but there is no field available for me to type the code anywhere! Pls advise. Maarten
What do I need to do in order to make calls from my mobile over internet?
Hello there, Would it be possible to change my name on my account from. Also I have changed my home address recently and would like to change it to. Kind regards, Cassie [Mod edit: Please do not share personal details as your posts are visible to the...
I have two PAYG numbers registerd in MyO2. One is a SIM card in a burglar alarm, the other is my mobile phone. The burglar alarm one seems to be the default when I view my account on the website, and is the only one that I can top up in the app. Is t...
