Solved: Data

Drewy · ‎24-03-2020

I've spent £30 on data and still had 15gb to use but its put my data down to what I'm contracted to, I thought the data I buy was suppose to roll over until gone? I havent used it all so why am I back to 5 rather then 15?

MI5 · ‎24-03-2020

@Drewy

It only rolls over for one month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-03-2020

@Drewy

It only rolls over for one month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Manveer · ‎24-03-2020

Please help

Manveer · ‎24-03-2020

Need more data just for this month cause of reasons regarding with no electricity because of fire on Sunday

MI5 · ‎24-03-2020

@Manveer

You can add a bolt on in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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