Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I ordered the above as part of a tablet purchase on 05/08/2019 and as yet have not received delivery of the product. As it is classed as an accessory it cannot be tracked via the website. Can anyone help?
Hi I have the O2 App loaded on my iPhone and it requires a 4 digit PIN to access the account. When I try to log in using the App it informs me that my PIN has expired.There is a link which offers the option to "Change PIN", but following that link si...
HelloI been abroad around 3-4 weeks ago and I got charges £35.83 for something I dont know.It was saying for using internet but I never even used it. There was 1 time I sow it on buy accident and turned it off straight away.I would wish to get refund...
So got a new sim to convert to payg. Got old number switched to the new sim but in the myo2 app the number showing is the number for the new sim so I can’t manage my account there. How do I fix? Thanks
Hello,I wanted to contact a agent through the chat as I am hearing impaired. I went to press "mange your account 24/7" an error appears: 403 error, the request could not be satisfied. Request blocked. Generated by cloudfront (Cloudfront). Request ID ...
I simply want to view my bills , cant find how to do that , if I go to "My 02" and view bills , it sends me back to a login page and I go round and round in circles.Why is something so obvious so hard to do ?
Hello, I have recently joined O2, set up the My O2 app fine, it used to work but now when I come onto it the "usage" section on the homepage where it tells you data/minutes/texts is blank and look as if they are unable to load properly. This is quite...
I'm experiencing a problem with my 02 App. The 'Usage' section on the front homepage of the app, where it shows you how much data you have left, is totally blank and isn't loading properly. Everything else seems to work on the app just not data, minu...
I am trying to pay my current bill but its not going through. This payment has to be taken today
I've just had my update through. It has some cool features. You can now see which of your contacts are on O2 and who are using the My O2 app. From My O2, you can send a message to that user. (Maybe this is RCS?) There's also a My O2 assistant called ...
