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Moved my SIM to a new phone but My O2 still shows old device old IMEI number

GreySurfer
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How do I get MY O2 to recognise that the SIM is now in a different phone?

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madasaf1sh
Level 78: King of Kings
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@GreySurfer 

 

It takes a good while for it to update in myo2.

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they may be able to help you with this

 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12177 Posts
  • 70 Topics
  • 3246 Solutions
Registered:

@GreySurfer 

 

It takes a good while for it to update in myo2.

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they may be able to help you with this

 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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GreySurfer
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Thanks. I’ll give that a try

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