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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! My bill

Hi I can’t view my bill on my O2 when I login. All it shows is my name number etc.I have now left o2 I just want to be able to view my final bill

I can’t ring from Abroad, I have Monthly Contact IPhone 12 what’s wrong message 02 yesterday at 1pm

Why can’t 02 sort it asp for me, they’ve sent me messages they are sorting still nothing I need to ring the Doctors here

Resolved! My bills

Hi, It's been over 24 hours since I've paid my phone bill, but all my calls and texts are still getting redirected. And it keeps saying I've not paid but my balance is £0.0

Resolved! 02 billing

I'm not sure how to explain my issue.I cant use the service which you can use to buy things off the playstore and charge it to your mobile. How do i get this re-enabled?

Resolved! Wifi calling

I cannot connect to wifi calling on my S20 FE 5G handset

Resolved! Billing

I need a pdf copy of my last phone bill

Resolved! Volt

How can I request for my double data to be added as Nora Virgin media customer

Resolved! Changing one number on my account to another name

I currently operate the mobile phones for myself, husband, son and daughter from my own O2 account and they are all paid from my bank account monthly. My daughter has now turned 18 and wants to control her own account and payments. Is there a way we ...

Resolved! Watch adult film

I can’t watch the adult film

Resolved! I want to end my contract and get a new phone but I don't know which option is best.

Hi, I didn't really have time to ring about this today so I thought I'd post it on here. It might seem like an obvious answer but it's not clear on 'My O2'. I started a 24 month contract with O2 and I've now gone beyond the 24 months, I want to get a...

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