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Getting into my account when I havn't got my phone

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AJS66
Level 1: Joiner
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on ‎04-09-2021 08:57

on ‎04-09-2021 08:57

Hi, I need to get into my account but I had my phone stolen and they send a code to my stolen phone?

I need to change my address?

How do I do this? Thanks

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madasaf1sh
Level 78: King of Kings
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on ‎04-09-2021 10:00

on ‎04-09-2021 10:00

@AJS66 

 

You will need to contact Customer Services on 0344 809 0202 ( toreport your phone stolen at the same time if you haven't already done so) and they can amend your address for you.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎04-09-2021 10:00

on ‎04-09-2021 10:00

@AJS66 

 

You will need to contact Customer Services on 0344 809 0202 ( toreport your phone stolen at the same time if you haven't already done so) and they can amend your address for you.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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