Solved: Getting into my account when I havn't got my phone

AJS66 · ‎04-09-2021

Hi, I need to get into my account but I had my phone stolen and they send a code to my stolen phone?

I need to change my address?

How do I do this? Thanks

madasaf1sh · ‎04-09-2021

You will need to contact Customer Services on 0344 809 0202 ( toreport your phone stolen at the same time if you haven't already done so) and they can amend your address for you.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎04-09-2021

@AJS66

You will need to contact Customer Services on 0344 809 0202 ( toreport your phone stolen at the same time if you haven't already done so) and they can amend your address for you.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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