Solved: First bill

Yams · ‎14-09-2020

I’ve just set up my first ever contract with o2 for my mobile phone. Does the payment come out of my account automatically or do I have to pay it?

MI5 · ‎14-09-2020

@Yams

A direct debit would have been setup so your bill is paid automatically.

Help on first bill here https://www.o2.co.uk/help/account-and-billing/first-bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-09-2020

@Yams

A direct debit would have been setup so your bill is paid automatically.

Help on first bill here https://www.o2.co.uk/help/account-and-billing/first-bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Yams · ‎14-09-2020

Ok, so I don’t need to do anything and the bill will automatically be paid with no action from me?
Thank you

MI5 · ‎14-09-2020

Yes @Yams that is correct.

When you receive your email from O2 regarding your bill, you will see it say "we will collect this amount on <date>"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Yams · ‎14-09-2020

Thank you

MI5 · ‎14-09-2020

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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