My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9631 Views
  • 1 replies
  • 1 kudos

Resolved! Customer services tel number

Hi does anyone know the phone number for customer services please cheers

Geoff4 by Level 1: Joiner
  • 1011 Views
  • 2 replies
  • 0 kudos

Resolved! Can I add AirPods Pro purchase to my bill

Can I add AirPods Pro purchase to pay a little each month until the amount is full paired on my airtime bill.

NeilC1 by Level 1: Joiner
  • 2341 Views
  • 2 replies
  • 0 kudos

Not able to redeem extra

I have selected Cafeyn as my extra. At the point of redeeming and I cant do this with facebook log in as there is a problem. Typed in email and password and says it is invalid. I've even changed my password thinking that might have been the problem. ...

Lindah by Level 1: Joiner
  • 954 Views
  • 4 replies
  • 0 kudos

Peak time UK

What is Peak Time in UK?

Comm02 by Level 1: Joiner
  • 868 Views
  • 2 replies
  • 0 kudos

Resolved! Account details

I recently took out a phone contract for my partner as it had to be in the same name as the address it was going to. He pays the direct debit which is set up from his bank but I was wondering if it’s possible to put it all in his name. Can this be do...

Loulou89 by Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos

Ferdamia Investments

Hello, I recenetly discovered that I had a £4.50 p/w charge on my o2 bill from Ferdamia Investments, unforunately this has been going on for at least two years, (earliest bill I can look at) I first emailed Ferdamia in April and got a reply the next ...

Jlycett95 by Level 1: Joiner
  • 2740 Views
  • 10 replies
  • 0 kudos

Resolved! Is this genuine?

I’ve had a text from this number +44 7385 701038Saying payment could not be taken but there is no reason for this please confirm if this is the case?

Doyle by Level 1: Joiner
  • 798 Views
  • 2 replies
  • 0 kudos

Resolved! spam text

Hi recieved a text from 07385183628 telling me to click on link to update my billing information,never clicked on it ,think its spam

Heather5 by Level 1: Joiner
  • 658 Views
  • 1 replies
  • 0 kudos

Resolved! Fake text

Has anybody has a text claiming to be o2 and to updated there payment details? I haven,t changed any payment details just wondering if this is a scam?