My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8426 Views
  • 1 replies
  • 1 kudos

Resolved! phone not delivered again!!!!!

Despite being promised the phone on Monday, and Tuesday and Wednesday, it still has not arrived. The delivery now say they cant find my address (we get delivereies all the time from other conpanies) , but I cannot contact the depot directly as 02 and...

KM9 by Level 1: Joiner
  • 1305 Views
  • 6 replies
  • 0 kudos

Resolved! Account Number

Where can I find my account no on the app as I need it on the change my name form

Sarahalex by Level 1: Joiner
  • 1031 Views
  • 1 replies
  • 0 kudos

How do I get my PAC online?

I can't text as my mobile is broken and I want to keep my number on a new mobile with a different network. I've heard it's online somewhere but I can't find it.

RobR by Level 1: Joiner
  • 1357 Views
  • 3 replies
  • 0 kudos

How to stop Nuisance Calls from O2 themselves?

So first of all, it took me over 3 times to actually get this message posted? It's almost like o2 dont want their customers getting help? I'm getting really frustated with the lack of clear answers. I want to know how to stop O2 from contacting me. I...

geels01 by Level 1: Joiner
  • 8935 Views
  • 13 replies
  • 0 kudos

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8426 Views
  • 1 replies
  • 1 kudos

Block my sim card through my o2

I have another sim card that I have billed to my account but my ex partner uses I'm no longer with that person but they still have the sim card how do I block the sim card so that person cant use it anymore

mich by Level 1: Joiner
  • 7169 Views
  • 4 replies
  • 0 kudos

settings

Hi,I would like to know how to reset the password and username as iv forgotten them both

App by Level 1: Joiner
  • 1304 Views
  • 3 replies
  • 0 kudos

Receipt

I need a receipt of purchase from 02 with all my details on day of purchase to claim my free gift

Damoj by Level 1: Joiner
  • 1021 Views
  • 5 replies
  • 0 kudos

How do I complain about bad data and phone service?

I have been with O2 for a few months, the 4g is consistently poor, both where I live and non existent where I work. Call service is also extremely poor. I got a plan with 40g of data because when I was with Vodafone I was using slot, now I'm lucky if...

Monty1979 by Level 1: Joiner
  • 645 Views
  • 2 replies
  • 0 kudos