My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9701 Views
  • 1 replies
  • 1 kudos

Resolved! My O2 not available

Had my new O2 number for over a week now and the my O2 app is still saying it isn't available to me.

Janetle by Level 1: Joiner
  • 1813 Views
  • 6 replies
  • 0 kudos

Contacting o2 by email/livechat

Hello,I had a query I needed to discuss with o2. My problem is I am deaf and cannot hear over the phone, and I was searching for their contact email address or live chat facility and cannot find one.Does anyone know what this information is? Thanks

Max21 by Level 1: Joiner
  • 1868 Views
  • 9 replies
  • 0 kudos

Unblock

Hi blocked my phone online as i lost it but now i have found it and forgotten how i did it online now i cant unlock it as i cant remember how i done it online

Danielle5 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

!!!

Hello, last night I wanted to subscribe to o2, I answered all the questions until I reached the payment method, then I selected the card and it gave me an error, I inserted it again and it gave me an error again, 3rd time I changed the card and paid ...

Resolved! Spending cap

How do you turn off the spending cap

wifi internet phone and laptop

i have 2 phones both with o2 1 has itnternet 1 hasnt i also have laptop with 3 internet 40gb data off a dongle i want o2 internet on phone and laptop not have 3 as am paying 3 lots and 2 providers plus i will get discount i tried sim off my phone old...

garyc15 by Level 1: Joiner
  • 579 Views
  • 2 replies
  • 0 kudos

View my bill not working properly (again)

When I try and download a copy of my latest bill, I get the error "DASH_ERR04: The account number in the target address is invalid." Seems like something is very broken with MyO2 at the moment as it also offers me a free upgrade, but when I click on ...

rs10101 by Level 1: Joiner
  • 3394 Views
  • 12 replies
  • 0 kudos

Resolved! Suspect text

Hi I've just received a text from O2 saying "welcome home, you're back on O2" obviously presuming that I've been away on holiday, which I haven't.I'm just a bit worried that perhaps someone could be using my account or whatever as I recently had a ha...

rocco1504 by Level 1: Joiner
  • 1024 Views
  • 4 replies
  • 0 kudos

Cancel Disney+ subscription

Good afternoon, I have just availed of the free Disney+ subscirption. I would like to cancel it now so I don'r forget and get charged at the end of the trial. I can't find how to do that. Is anyone help to help? Many thanks in advance

Lynne2 by Level 1: Joiner
  • 807 Views
  • 3 replies
  • 0 kudos

Resolved! Account Transfer

Hello all, Quick question. So i want to change my account details (Name, date of birth, bank details etc) as for many years the account was on my moms name. Now i would like to have an account on my name with the same number however I was told by the...

Raf20 by Level 1: Joiner
  • 1226 Views
  • 4 replies
  • 0 kudos