Change bank details

[Markbestward]

I liketo change my bank details but keep getting cut of as I got a out standing bill

[KingAmo]

@Markbestward

You can change your direct debit bank details on your myO2 account using the app or the website. If you're finding any difficulties contact customer service. All numbers are in this guide try the one ending with 4005

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[Markbestward]

Account number 25077278 sort code **Personal info**
Bank name thinkmoney

[Cleoriff · Accepted solution]

Hi @Markbestward 

You can change bank details in My O2.

However, you need to contact O2 about your outstanding bill as now My O2 may be frozen.

All numbers in this guide

Guide: Coronavirus Community Help and Support 

0800 587 4005 is the best number to call

[Markbestward]

Can u tell me wen u got the details

[Cleoriff]

@Markbestward 

See my post above. This is NOT O2, it's a community forum. You need to speak to O2 on the numbers I gave.

[KingAmo]

@Markbestward

Hi this is a public platform and all of us are customers of O2
We don't have access to your account whatsoever. So please try calling the numbers given in the guide. You can also reach them using Skype

Please avoid posting personal information on this platform. Thank you